Answers to your frequently asked questions

  • Can you hold a place before I apply?

    We require an approved application and payment of the prorated rental amount prior to removing a property from the market.
  • Do I pay first month’s rent and last month’s rent with my security deposit?

    We require the Security Deposit along with the first month’s rent.
  • How old do you have to be to apply?

    All applicants must be at least 18 years or older
  • Is the deposit refundable?

    Yes, Security Deposits are held in an Escrow account for damages beyond normal wear and tear of the property. Provided there are no damages, you have followed move out instructions and rent is current, your Security Deposit will be refunded in full.
  • Who needs a cosigner?

    If you have a credit score below what the property requires or are unable to provide at least two years rental history (with a third-party landlord) you may need a co-signer.
  • You have a property I want to rent. How do I apply?

    Fill out our application online or pick up a paper application at our office.
  • How do I pay rent?

    You can pay rent without a processing fee online via echeck or auto-draft through your tenant portal. You can pay via Credit or Debit card (processing fee applies), Cash with PayNearMe card at any CVS or 7-11 ($3.99 processing fee), Check or Money Order at office dropbox ($5.00 handling fee)
  • I want to get a pet. What do I do?

    First, contact our office to make sure pets and/or breed is accepted at the property. Second, fill out pet profile with our pet screening service ($20 for the first pet and $15 for each additional pet)
  • I want to move out, but my roommate wants to stay. What do I do?

    Contact your property manager. The remaining roommate must provide updated income and qualify on their own, if they do, you will both need to sign a change of lease form.
  • My lease expiration is coming and I want to move out. What do I do?

    Make sure you fill out a 30-day notice to vacate, 30 days prior to your lease expiration (Located under Resident Resources)
  • Who is responsible for paying for repairs & maintenance requests?

    It depends, if the repair is normal wear and tear or maintenance, the owner is responsible. If the repair is due to damage or negligence the tenant is responsible.