Answers to your common questions

  • Q: What is the Resident’s Benefits Package and what does it include?

  • Q: Who is responsible for repairs and maintenance?

    A: All properties are “as-is” once a lease has been signed, however, essential services including: HVAC, Plumbing, Electrical would be owner responsibility. Cosmetic maintenance would be tenant responsibility, as well as general condition of the property, landscaping, and pest control, unless otherwise stated in the lease agreement.
  • Q: My lease is ending, and I want to move, what do I do?

    A: When moving, all tenants are required to turn in a 30 day notice.
  • Q: I want to add a pet to my lease.

    A: Please see animal policy.
  • Q: Can I make changes/alterations to the property?

    A: Yes. However, you MUST get approval from the property manager before making any changes/alterations. You can find the request to make alterations form HERE.
  • Q: My lease does not end anytime soon, but I want to move out. What am I responsible for?

    A: Please view Move Out Instructions of the lease agreement for your options.
  • Q: What are all my options to pay rent?

    A: Pay online through your portal with a checking account (FREE) or with a credit/debit card (% Fee). Pay cash with a pay card at any 7-Eleven ($3.99 Fee) or CVS ($3.99 Fee). You can also drop off rent payment in the drop box at our office. You MUST have it labeled with your name and address and there is a $5 processing fee.